You can ask for a complaint handling review if you:
• have had your complaint considered by a police
force, police authority or policing agency; or
• were badly affected by something that led to a
formal complaint against a police force, police
authority or policing agency; or
• witnessed something that led to a formal complaint
against a police force, police authority or
policing agency.
You can ask someone else to complain on your behalf if you prefer.
A police force, police authority or policing agency can also ask us to review how they have handled a complaint.