Complaints recording audit programme

 
In his Statutory Guidance published in March 2011, the Commissioner stated that "accurate and consistent recording of complaints about the police will help ensure public confidence in the system." This will also "contribute to a strong evidence base from which to assist the development of future policy."

The Commissioner also commented in the Police Complaint Statistics for Scotland 2010-11 on variations in recording levels inconsistent with the size of forces.

The audits of complaint recording practices below are intended to assist in explaining these variations while providing assurance in respect of initial complaint recording.   

Links to the individual force reports will be activated as each audit is completed.

Central Scotland Police
Fife Constabulary Audit Report
Dumfries and Galloway Constabulary
Grampian Police
Lothian and Borders Police
Northern Constabulary
Strathclyde Police
Tayside Police