Other police organisations
As well as looking at complaints about the eight Scottish police forces, the PCCS can also review complaints about a number of police organisations.
British Transport Police (BTP)
British Transport Police is the national police force for the railways providing a policing service to passengers, railway staff and the rail operators throughout Scotland, England and Wales. BTP is also responsible for policing the Glasgow underground.
To make a complaint about BTP you can contact the Professional Standards Department at the following:
25 Camden Road
London
NW1 9LN
020 7830 8828
You can complete an online complaint form at:
http://www.btp.police.uk/about_us/complaints.aspx
Civil Nuclear Constabulary (CNC)
CNC polices civil nuclear licensed sites, nuclear site operators and regulators in Scotland, England and Wales.
To make a complaint about CNC you can contact the Professional Standards Department at the following:
Culham Science Centre
Abingdon
OX14 3DB
You can also complete an online complaint form at:
http://www.cnc.police.uk/information-centre/making-a-complaint
Ministry of Defence Police and Guarding Agency (MDPGA)
Ministry of Defence Police and Guarding Agency provides policing and guarding services to the Defence Community, both military and civilian.
To find out more about making a complaint you can contact MDPGA:
Professional Standards Department
Wethersfield
Braintree
Essex
CM7 4AZ
Telephone: 01371 854000
Follow the link below for more information about the MDPGA:
http://www.mod.uk/DefenceInternet/AboutDefence/WhatWeDo/SecurityandIntelligence/MDPGA/
Scottish Crime and Drug Enforcement Agency (SCDEA)
SCDEA works with and in support of the Scottish Police Service and other law enforcement agencies to tackle, disrupt and dismantle serious organised crime groups.
To find out more about making a complaint you can contact SCDEA at the following:
Osprey House
Inchinnan Road
Paisley
PA3 2RE
Telephone: 0141 302 1000
Fax: 0141 302 1130
Emai: enquiries@scdea.pnn.police.uk
Follow the link below for more information about SCDEA:
Serious and Organised Crime Agency (SOCA)
SOCA is an intelligence led agency which aims to reduce the harm caused to the UK by serious organised crime.
To make a complaint about SOCA you can contact the SOCA Counter Corruption Department at the following:
SOCA Counter Corruption Department
PO Box 58396
London
NW1W 9SB
Telephone: 020 7238 2626
Email: publiccomplaints@soca.x.gsi.gov.uk
You can also complete an online complaint form at:
http://www.soca.gov.uk/complain.html
Scottish Police Services Authority (SPSA)
SPSA provides policing and support services to the 8 Scottish police forces and criminal justice community.
To find out more about making a complaint you can contact SPSA at the following:
Elphinstone House
65 West Regent Street
Glasgow
G2 2AF
Telephone: 0141 585 8300
Fax: 0141 331 1596
Police Authorities
Police Authorities are responsible for resourcing police forces and investigating complaints about senior police officers (Assistant Chief Constable, Deputy Cheif Constable, Cheif Constable).
British Transport Police Authority (BTPA)
You can contact BTPA at the following:
The Forum
5th Floor North
74-80 Camden Street
London
NW1 0EG
Telephone: 0207 383 0259
Fax: 0207 383 2655
Email: general.enquiries@btpa.police.uk
To make a complaint about British Transport Police Authority or a senior officer of British Transport Police please contact Lucy Barrick, Business Support Manager at the following:
74-80 Camden Street
London
NW1 0EG
Email: lucy.barrick@btp.pnn.police.uk
Fax: 0207 383 2655
Central Scotland Joint Police Board
You can contact Central Scotland Joint Police Board at the following:
Falkirk Council
Municipal Buildings
Falkirk
FK1 5RS
Telephone: 01324 506078
Civil Nuclear Police Authority
You can contact Civil Nuclear Police Authority at the following:
H280 Hinton House
Birchwood Park Avenue
Risley, Warrington
Cheshire
WA3 6AS
Email: info@cnpa.pnn.police.uk
Telephone: 01925 833300
Fax: 01925 833301
Dumfries and Galloway Police & Fire Authority
You can contact Dumfries and Galloway Police and Fire Authority at the following:
Dumfries and Galloway Council
English Street
Dumfries
DG1 2DD
Telephone: 01387 260001
Fife Police Fire and Safety Committee
You can contact Fife Police Fire and Safety Committee at the following:
Fife House
North Street
Glenrothes
Fife
KY7 5LT
Telephone: 01592 41603
Grampian Joint Police Board
You can contact Grampian Joint Police Board at the following:
Aberdeen City Council
Town House
Aberdeen
AB10 1AQ
Telephone: 01224 523031
Lothian and Borders Police Board
You can contact Lothian and Borders Police Board at the following:
City of Edinburgh Council
Waverley Court
4 East Market Street
Edinburgh
EH1 1DE
Telephone: 0131 469 3002
Northern Joint Police Board
You can contact Northern Joint Police Board at the following:
Highland Council
Glenurquhart Road
Inverness
IV3 5NX
Telephone: 01463 702123
Scottish Police Services Authority Board
The Board of the Scottish Police Services Authority (SPSA) is also responsible for maintaining the Scottish Crime and Drug Enforcement Agency. It is therefore responsible for investigating complaints not only about its Chief Executive but also about the Director General and Deputy Director General of the SCDEA.
Elphinstone House
65 West Regent Street
Glasgow
G2 2AF
Telephone: 0141 585 8300
Fax: 0141 331 1596
Strathclyde Police Authority
You can contact Strathclyde Police Authority at the following:
Glasgow City Council
City Chambers
Glasgow
G2 1DU
Telephone: 0141 287 4167
http://www.strathclydepoliceauthority.gov.uk/
Tayside Joint Police Board
You can contact Tayside Joint Police Board at the following:
Angus Council
St James House
St James Road
Forfar
DD8 2ZE
Telephone: 01307 473457