Welcome to the PCCS

The role of the Police Complaints Commissioner for Scotland was established by the Scottish Parliament in 2006 to consider and review the way police authorities, police forces and policing agencies handle complaints from the public.  This service is free and independent.  The Commissioner’s role is to review the handling of complaints fairly, looking at both sides of what has happened and looking at the facts. 

Mr Jim Martin was appointed as the first Police Complaints Commissioner for Scotland in November 2006 and took up his powers in April 2007.  Mr Martin stepped down as Commissioner in April 2009 and on 1 May took up the post of Scottish Public Services Ombudsman.

The post of Police Complaints Commissioner for Scotland is currently vacant.  The Scottish Goverment is currently involved in the public appointments process.  It is hoped that the new Commissioner will take up his or her powers at the end of summer 2009. 

This website provides information on what the PCCS can do for you.  It is hoped that it will give you all the information that you are looking for, but please get in touch if you need more information.

Freephone: 0808 178 5577

Email: enquiries@pcc-scotland.org

Post:   Hamilton House

          Hamilton Business Park

          Caird Park

          Hamilton

          ML3 0QA

 

 

 

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Our mission is to support police forces, police authorities and policing agencies in Scotland, to develop their complaint handling systems, so that scotland is held up as a world leader in this area.