Report - Central Scotland Police
- Reference:
- PCCS/00569/PF-CSP
- Police Body:
- Central Scotland Police
- Date:
- 24 April 2010
- Download:
- Download Report - Central Scotland Police
The applicant's complaints arose from her involvement with the police in relation to a series of reports by her of excessive noise emanating from the home of her downstairs neighbour. In particular, the applicant made two complaints about a letter sent to her GP by a senior police officer in connection with her complaints.
The Commissioner found that neither complaint was handled in a reasonable manner. In respect of complaint 1, the Commissioner recommended that Central Scotland Police writes to the applicant providing her with sufficient information to properly inform her of the reasons for the decision not to pursue misconduct proceedings against the officers concerned.
In respect of complaint 2, the Commissioner found that in the written response to the applicant no information was given as to the basis for a comment made in a letter sent to her GP by the senior officer. This information was identified during the Commissioner's complaint handling review and was included in his report. Because of this, the Commissioner did not require Central Scotland Police to carry out any further work in relation to this complaint.
The Commissioner also recommended that Central Scotland Police considers implementing a suggestion made by a member of its staff regarding disclosures of information of the kind made in this case.