Report - Fife Constabulary
- Reference:
- PCCS/00695/PF-FC
- Police Body:
- Fife Constabulary
- Date:
- 19 March 2010
- Download:
- Download Report - Fife Constabulary
Over the past three years, the applicant has complained to the police regarding traffic wardens in his area taking extended tea breaks which he claims are neither authorised nor within their contractual entitlement.
The Commissioner identified three complaints relating to this issue, all of which he considered had been dealt with in a reasonable manner. The Commissioner considered that, despite the continuous and repetitive nature of his complaints, Fife Constabulary dealt with the applicant in a fair, reasonable and courteous manner. The applicant has been informed on numerous occasions that the working practices of traffic wardens in the area are monitored by the officers and staff who manage Fife Constabulary.
In the Commissioner's view, the applicant has been afforded ample time and effort in attempt to resolve matters to his satisfaction. Accordingly, no further action is required by Fife Constabulary.
The Commissioner has, however, identified as a learning point the need for Fife Constabulary, and other police forces, to adopt a coherent plan for dealing with similar situations in future. An element of this may involve referring such cases to the Commissioner's office as soon as it is perceived that the force has taken reasonable steps to deal with the complaint.