Report - Central Scotland Police
- Reference:
- PCCS/00513/PF-CSP
- Police Body:
- Central Scotland Police
- Date:
- 21 January 2010
- Download:
- Download Report - Central Scotland Police
On 12 April 2008 the applicant's car was removed by a recovery truck on the instructions of officers from Central Scotland Police. All the complaints raised by the applicant relate directly to this event.
Of the five complaints reviewed, the Commissioner has decided that three were reasonably handled by Central Scotland Police, but that two (complaints 4 and 5) were not handled reasonably. A further complaint is yet to be responded to by Central Scotland Police.
In relation to complaint 4, the Commissioner has recommended that Central Scotland Police re-interview a police witness on a specific point. In respect of complaint 5, the Commissioner has recommended that Central Scotland Police apologises for a significant error contained in a letter it sent to the applicant.
The Commissioner also commends Central Scotland Police for the practice of keeping a "Learning Outcomes" form when investigating complaints about the police, and recording therein lessons which have been learned from complaints investigations. Such an approach helps to ensure that action is taken in appropriate cases to improve standards in light of complaints.