Report - Northern Constabulary
- Reference:
- PCCS -0911-00225-PF-NC
- Police Body:
- Northern Constabulary
- Date:
- 27 November 2009
- Download:
- Download Report - Northern Constabulary
The complaints dealt with in this report arise from an alleged assault for which the complainer was reported to the Procurator Fiscal. In general, the complaints concern alleged inadequacies in Northern Constabulary's investigation of the incident.
Of the 11 complaints dealt with in the report, the Commissioner found that four were dealt with reasonably by Northern Constabulary, while three were not dealt with reasonably. A further four complaints have not been responded to by Northern Constabulary.
The Commissioner has recommended that Northern Constabulary send a further written response to the complainer properly addressing those complaints which he considers have not been dealt with reasonably. The following learning points were also identified:
- the need to ensure a detailed statement is taken from complainers clarifying his/her concerns;
- the need for any report on the complaints to adequately address each concern, taking into account relevant policy, guidance or procedure; and
- that final responses to complainers should address complaints fully and convincingly.